Our behaviour

We are changing the way we work to further embed our values in everything we do. We expect our employees and the third parties we work with to act according to our values – patient focus, integrity, respect for people and transparency. We want to understand and, where possible, exceed society’s expectations of us. We have changed the way we do business, often going beyond industry norms, to further embed our values.

Sales and marketing practices
We are modernising the way we sell and market our medicines transforming the business model the industry has had for many years.

Public policy and patient advocacy
Information on our lobbying and public policy activity.

Ethical conduct and supply chain
Find out how we ensure we act ethically and with integrity throughout our businesses.

Research practices
We make sure we carry out our research to high ethical and quality standards in all the countries in which we operate.

Our commitments
Our forward-looking commitments aim to address global health needs and are aligned with our values.